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Cookie & Privacy Policy

About this cookie policy

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website
Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.
Your consent applies to the following domains:

What are cookies ?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies ?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: TThese are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

cookielawinfo-checkbox-analyticsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Analytics”.
cookielawinfo-checkbox-functionalThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”.
cookielawinfo-checkbox-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”.
cookielawinfo-checkbox-othersThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Other.
cookielawinfo-checkbox-performanceThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”.
viewed_cookie_policyThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit,

FCD Privacy Policy

Last updated: 29 June 2021

As per legislation, the Protection of Personal Information Act (POPIA) is effective from 1 July 2021. We, Fisantekraal Centre for Development would like to ensure that we do everything to protect all relevant stakeholders’ personal information and that we are compliant to POPIA.

Protecting your privacy is as important to us as it is to you. For us, it’s more than just making sure we comply with the relevant legislation; you trust us with your personal information, and we respect that trust. This Privacy Policy explains why and how we collect, use and store your personal information.

What is this policy about?
• We want you to understand who you are sharing your information with, what kind of information we are collecting and how we use the information.
• We need your information to deliver the right service and / or products and / or correspondence that you require.
• This Privacy policy may change from time to time based on business / legislative changes.
• We need your consent to the processing of your personal information:

o By agreeing to this Privacy policy, you provide us with your voluntary consent and agreement that we may collect, get, receive, record, organise, collate, store, update, change, retrieve, read, process, consult, use and share your personal information in the manner set out in this policy, for FCD business related or legislative purposes, as per POPIA legislation.

o We only share your personal information with companies we trust and that help us to provide our services to you and who have agreed to keep your information secure, confidential and to only use it for authorised purposes. Your privacy is important to us, which is why it is our policy not to share your personal information with other companies.

o We may collect from and share your personal information with selected third parties to ensure we meet our responsibilities as registered Non-profit Organisation specialising in skills development. These third parties may include, but are not limited to: Job Shadow partners; Placement partners, Funders; HR Consultants; Auditors; our authorised IT Service providers etc.

o We will never sell your personal information.

• Additionally, you may request that we provide you with the personal information we have on our records. The Promotion of Access to Information Act, 2000, PAIA gives effect to section 32 of the Constitution, which provides that everyone has the right to access information held by the State, as well as information held by another person (or private body) when such privately held information is required to exercise a right or to protect a right.

• PAIA, provides that a person requesting information must be given access to any record of a private body, if that record is required for the exercise or the protection of a right. However, such request must comply with the procedural requirements laid down by the Act. For more information – our detailed PAIA Manual is displayed on our website.

What information we collect
• Depending on whether you enquire about being a Beneficiary (student); Volunteer; Job shadow/ Placement partner; Funder, Employee / Board member and / or if you want to receive information from us like newsletters; alerts; info on special occasions; have access to our website etc. we will require personal information from you. We will only request relevant information that serves a specific purpose as per POPIA requirements.

• By agreeing to this policy, you agree and accept that there is certain compulsory information you must provide us with if you want to enjoy all of the features and functionality on the Website and / or our products / services. If you decide not to provide us with such compulsory information, you agree that we may limit certain features and functionality on the website or our services / products.
Marketing by email; WhatsApp; text messages

If you give us permission, we may use your personal information to tell you about our community projects and other related services or initiatives that may interest you. We will do this by email, WhatsApp or text message (SMS). If you later decide that you do not want us to do this, you will always have the option to opt out.

We conduct surveys from time to time

We send out surveys from time to time. You can choose to respond or not, and you can unsubscribe from receiving them.

We use cookies to optimise your website experience, but you can opt out

We use cookies to analyse website traffic and optimize your website experience. A cookie is small pieces of text that are saved on your Internet browser when you use our website. The cookie is sent back to our computer each time you visit our website. Cookies make it easier for us to give you a better experience online. We do not track your personal information. By accepting our use of cookies, your data will be aggregated with all other user data. If you choose to sign up for our newsletter, we follow comply & follow the rules set out by the Protection of Personal Information Act, 2013 (Act 4 of 2013) of South Africa.

We don’t collect the information of persons under 18

We do not collect the information of persons under 18 without the consent of their parents or guardians. If you are under the age of 18 you must not provide personal information to us without the consent of your parent or guardian.

Your rights and preferences
• You have the right to know what personal information we have about you, to correct it and to opt-out of any marketing / our website.
• You have the right to:
o Ask what personal information we hold about you,
o Ask what information was sent to FCD business related third parties,
o Ask us to update, correct or delete any out-of-date or incorrect personal information we hold about you,
o Unsubscribe from any direct marketing communications we may send you,
o Object to the processing of your personal information,
o If you do not agree with this Privacy policy or are concerned about any aspect as it relates to your personal information, please do not continue to use the website or any services / products offered by us.

• We can refuse to delete your information if we are required by law to retain it or if we need it to protect our rights.

• We take your privacy and the security of your personal information seriously.

• We have implemented reasonable security safeguards and measures to protect the personal information that you provide or to minimise any threats. We regularly monitor our systems for possible vulnerabilities and attacks. As no system is perfect, we cannot guarantee that information may not be accessed, disclosed, altered or destroyed by breach of any of our physical, technical or managerial safeguards.

• We will let you know of any breaches, if we are made aware of it, which affect your personal information.

• Please note that any e-mail you send to us is not encrypted and may be monitored by us. Please do not send us highly sensitive or confidential personal information by means of e-mail.

• You have a right to lodge a complaint to the Information Regulator ( for any contravention of POPIA
Third Party sites
• To the extent allowed by law, we are not responsible for the privacy practices of a third party site to which there may be a link on the website, or for any claims, loss or damage arising from these.
• We advise you to read the Privacy policyof each site which you visit and to determine your privacy settings in accordance with your personal preferences.
Protection of Personal Information Act and other laws
• All provisions of this Privacy policy must be treated as being qualified, to the extent necessary, to ensure that the provisions of POPIA and such other laws are complied with.
• No provision of this Privacy policy: does or purports to limit or exempt us from any liability (including, without limitation, for any loss directly or indirectly attributable to our gross negligence or wilful default or that of any other person acting for or controlled by us) to the extent that the law does not allow such a limitation or exemption; requires you to assume risk or liability for the kind of liability or loss, to the extent that the law does not allow such an assumption of risk or liability; or limits or excludes any warranties or obligations which are implied into this Privacy Policy by POPI (to the extent applicable), or other applicable laws or which we give under POPI (to the extent applicable), or other applicable laws, to the extent that the law does not allow them to be limited or excluded.

• You agree that this Privacy policy, our relationship and any dispute of whatsoever nature relating to or arising out of this Privacy Policy whether directly or indirectly, shall be governed by the laws of the Republic of South Africa without giving effect to any principle of conflict of laws.

• You agree that we may, at any time, transfer, cede, delegate or assign any or all of our rights and obligations under this Privacy Policy without your consent. We will notify you if we transfer, cede, delegate or assign any rights or obligations to a third party, but we do not have to notify you if we transfer, cede, delegate or assign any rights or obligations to any of our affiliates or to any person which acquires all or part of our business and/or assets. We may also sub-contract our obligations without your consent and we do not have to notify you if we sub-contract any of our obligations.

• Our failure to exercise or enforce any right or provision of this Privacy Policy shall not constitute a waiver of such right or provision.

• Each provision of this Privacy Policy, and each part of any provision, is removable and detachable from the others. As far as the law allows, if any provision of this Privacy Policy, or part of a provision, is found by a court or authority of competent jurisdiction to be invalid, illegal or unenforceable (including, without limitation, because such provision is inconsistent with the laws of another jurisdiction), it must be treated as if it was not included in this Privacy Policy and the rest of this Privacy Policy will still be valid and enforceable.

Please feel free to contact us if you have any questions, via e-mail to or by phone: 021 975 7764.